Privacy Policy
the protection of your data is important to us
When using our services, you may be asked to provide personal information. Answering these questions is voluntary. Your personal data will be stored and processed in accordance with German data protection regulations.
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the “Information on the Data Controller” section of this Privacy Policy.
How do we collect your data?
Your data is collected, in part, when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected by our IT systems automatically or with your consent when you visit the website. This consists primarily of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated through the website, the data provided will also be processed for contract offers, orders, or other order inquiries.
What rights do you have regarding your data?
You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw that consent at any time with future effect. In addition, under certain circumstances, you have the right to request that the processing of your personal data be restricted. Furthermore, you have the right to file a complaint with the competent supervisory authority.
Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using so-called analytics tools.
You can find detailed information about these analytics programs in the following privacy policy.
2. Hosting
We host the content of our website with the following provider:
Mittwald
The provider is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp (hereinafter “Mittwald”).
For more details, please refer to Mittwald’s Privacy Policy: https://www.mittwald.de/datenschutz.
The use of Mittwald is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, to the extent that the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Order Processing
We have entered into a Data Processing Agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law that ensures the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Disclosures
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
When you use this website, various types of personal data are collected. Personal data is information that can be used to personally identify you. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
Note on the Data Controller
The entity responsible for data processing on this website is:
Baseler Hof GmbH & Co. KG
Esplanade 11
20354 Hamburg
Phone: +49 – (0)40 – 359060
Email: info@baselerhof.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Retention Period
Unless a more specific retention period is stated in this Privacy Policy, we will retain your personal data until the purpose for which it was collected no longer applies. If you submit a valid request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted once these grounds no longer apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, provided that special categories of data as defined in Article 9(1) of the GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing is additionally based on Section 25(1) of the German Telemedia Act (TDDDG). Consent may be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of precontractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data to the extent that it is necessary to comply with a legal obligation pursuant to Article 6(1)(c) of the GDPR. Data processing may also be based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The applicable legal bases in each individual case are described in the following sections of this Privacy Policy.
Data Protection Officer
We have appointed a data protection officer.
Sven O. Schmidt
Esplanade 11
20354 Hamburg
Phone: 040-35 906-0
Email: info@baselerhof.de
Recipients of Personal Data
As part of our business operations, we collaborate with various external parties. In some cases, this requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally required to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Article 6(1)(f) of the GDPR, or if another legal basis permits the disclosure of data. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke any consent you have already given at any time. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 of the GDPR)
IF DATA PROCESSING IS BASED ON ART. 6, PAR. 1, SUBPAR. E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS RELATED TO YOUR SPECIFIC SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. PLEASE REFER TO THIS PRIVACY POLICY FOR THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) OF THE GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED FOR DIRECT MARKETING PURPOSES, THEN YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) OF THE GDPR).
Right to File a Complaint with the Competent Regulatory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically—based on your consent or to fulfill a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only be done to the extent that it is technically feasible.
Access, Correction, and Deletion
In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its source and recipients, and the purpose of data processing, as well as the right to have this data corrected or deleted, if applicable. You may contact us at any time regarding this matter or with any other questions about personal data.
Right to Restriction of Processing
You have the right to request that the processing of your personal data be restricted. You may contact us at any time to do so. The right to restrict processing applies in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data was or is unlawful, you may request that the processing be restricted instead of having the data erased.
- If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of erased.
- If you have filed an objection under Article 21(1) of the GDPR, a balancing of your interests against ours must be conducted. As long as it has not yet been determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, such data—other than its storage—may be processed only with your consent or for the purpose of asserting, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of a substantial public interest of the European Union or a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries, that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock icon in your browser’s address bar.
If SSL or TLS encryption is enabled, the data you send to us cannot be intercepted by third parties.
Objection to Promotional Emails
We hereby object to the use of contact information published in accordance with the legal requirement to provide a site notice for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of promotional information, such as through spam emails.
4. Data Collection on This Website
Cookies
Our website uses so-called “cookies.” Cookies are small data packets that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services into websites (e.g., cookies used to process payment services).
Cookies serve various purposes. Many cookies are technically necessary, as certain website features would not work without them (e.g., the shopping cart feature or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are necessary for carrying out the electronic communication process, for providing certain functions you have requested (e.g., the shopping cart feature), or for optimizing the website (e.g., cookies for measuring website traffic) (necessary cookies), are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing takes place exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG); consent may be revoked at any time.
You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.
You can find out which cookies and services are used on this website in this Privacy Policy.
Consent with Complianz
Our website uses Complianz’s consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in compliance with data protection regulations. This technology is provided by Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter “Complianz”).
Complianz is hosted on our servers, so no connection is established with the servers of the Complianz provider. Complianz stores a cookie in your browser to associate the consents you have granted—or their revocation—with your account. The data collected in this way is stored until you request that we delete it, delete the Complianz cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal retention requirements remain unaffected.
Complianz is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.
5. Analytics Tools and Advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform any independent analyses. It is used solely to manage and deploy the tools integrated through it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.
The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to adhering to these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5780.
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables website operators to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user’s location. This data is associated with the user’s respective device. It is not associated with a user ID.
In addition, we can use Google Analytics to track, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to supplement the collected data sets and employs machine learning technologies in its data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this website is generally transmitted to a Google server in the United States and stored there.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see here: https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5780.
IP Anonymization
Google Analytics IP anonymization is enabled. This means that Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
For more information on how Google Analytics handles user data, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order Processing
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities regarding the use of Google Analytics.
Google Analytics E-commerce Tracking
This website uses the “E-commerce Tracking” feature of Google Analytics. E-commerce tracking allows the website operator to analyze the purchasing behavior of website visitors in order to improve its online marketing campaigns. This involves collecting information such as orders placed, average order values, shipping costs, and the time elapsed from viewing a product to purchasing it. Google may aggregate this data under a transaction ID that is assigned to the respective user or their device.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads allows us to display ads in the Google search engine or on third-party websites when users enter specific search terms into Google (keyword targeting). Furthermore, targeted ads can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As website operators, we can quantitatively evaluate this data by, for example, analyzing which search terms led to the display of our ads and how many ads resulted in corresponding clicks.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5780.
Google Ads Remarketing
This website uses Google Ads Remarketing features. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online offerings to specific target groups so that we can subsequently show them interest-based ads on the Google Display Network (remarketing or retargeting).
In addition, the ad audiences created with Google Ads Remarketing can be linked to Google’s cross-device features. This allows interest-based, personalized ad messages—tailored to you based on your previous usage and browsing behavior on one device (e.g., a cell phone)—to also be displayed on another of your devices (e.g., a tablet or PC).
If you have a Google account, you can opt out of personalized ads at the following link: https://adssettings.google.com/anonymous?hl=de.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
For more information and to view the privacy policy, please see Google’s Privacy Policy at: https://policies.google.com/technologies/ads?hl=de.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5780.
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, Google and we can determine whether a user has performed certain actions. For example, this allows us to analyze which buttons on our website are clicked and how often, as well as which products were viewed or purchased particularly frequently. This information is used to generate conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that would allow us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification purposes.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
For more information about Google conversion tracking, please see Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5780.
6. Newsletter
Newsletter Information
If you would like to subscribe to the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No other data is collected, or it is collected only on a voluntary basis. To manage the newsletter, we use newsletter service providers, which are described below.
Rapidmail
This website uses Rapidmail to send newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.
Rapidmail is a service that allows you to organize and analyze the distribution of newsletters, among other things. The data you provide to subscribe to the newsletter is stored on Rapidmail’s servers in Germany.
Data Analysis by Rapidmail
For analytical purposes, emails sent via Rapidmail contain a so-called “tracking pixel,” which connects to Rapidmail’s servers when the email is opened. This makes it possible to determine whether a newsletter message has been opened.
In addition, we can use Rapidmail to determine whether any links in the newsletter message are clicked and, if so, which ones. All links in the email are so-called tracking links, which allow us to count your clicks. If you do not want Rapidmail to track your activity, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter.
For more information about Rapidmail’s analytics features, please visit the following link: https://de.rapidmail.wiki/kategorien/statistiken/.
Legal Basis
Data processing is based on your consent (Art. 6(1)(a) of the GDPR). You may withdraw this consent at any time. The lawfulness of any data processing that has already taken place remains unaffected by the withdrawal.
Retention period
The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, at which point it will be deleted from the newsletter distribution list. Data that we have stored for other purposes remains unaffected by this.
After you unsubscribe from the newsletter mailing list, your email address may be stored on a blacklist by us or the newsletter service provider, if necessary, to prevent future mailings. The data from the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements regarding the distribution of newsletters (legitimate interest within the meaning of Art. 6(1)(f) of the GDPR). There is no time limit on the storage of data in the blacklist. You may object to the storage of your data if your interests outweigh our legitimate interests.
For more information, please refer to Rapidmail’s data security guidelines at: https://www.rapidmail.de/datensicherheit.
Order Processing
We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is an agreement required by data protection law that ensures the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
7. Plugins and Tools
YouTube with Enhanced Privacy
This website embeds videos from YouTube. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of these websites that has YouTube embedded, a connection is established with YouTube’s servers. In the process, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing activity directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize the user’s YouTube experience. Ads displayed in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. Instead, however, so-called local storage elements are stored in the user’s browser; similar to cookies, these contain personal data and can be used for recognition purposes. Details about enhanced privacy mode can be found here: https://support.google.com/youtube/answer/171780.
In some cases, playing a YouTube video may trigger additional data processing operations over which we have no control.
We use YouTube to ensure that our online content is presented in an engaging manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been obtained, processing is based exclusively on Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, to the extent that the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
For more information about data protection on YouTube, please see their Privacy Policy at: https://policies.google.com/privacy?hl=de.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5780.
Font Awesome (local hosting)
This site uses Font Awesome to ensure consistent font display. Font Awesome is installed locally. No connection is made to servers operated by Fonticons, Inc.
For more information about Font Awesome, please see the Font Awesome Privacy Policy at: https://fontawesome.com/privacy.
Google Maps
This site uses the Google Maps service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to embed maps on our website.
To use the features of Google Maps, it is necessary to store your IP address. This information is typically transmitted to a Google server in the United States and stored there. The provider of this site has no control over this data transfer. When Google Maps is enabled, Google may use Google Fonts to ensure consistent font display. When you access Google Maps, your browser loads the necessary web fonts into its cache to display text and fonts correctly.
We use Google Maps to ensure that our online content is presented in an appealing way and to make it easy to locate the places listed on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Data transfers to the U.S. are based on the European Commission’s Standard Contractual Clauses. For details, see here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on how user data is handled, please see Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
The company is certified under the “EU-U.S. Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5780.
Dialog Shift
https://www.dialogshift.com/datenschutz
iiQ Check
This website incorporates a review widget from iiQcheck, provided by ConsultiiQ GmbH, Spitalstraße 1, 38640 Goslar.
In order for the widget’s functions to work properly, your IP address must be stored. This data is typically transmitted to and stored on iiQcheck’s servers. The website operator has no control over this process.
The iiQcheck widget is used to display reviews of our hotel that were submitted via iiQcheck. This is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR.
For more information about how iiQcheck processes your data, please see their privacy policy at: https://www.iiq-check.de/datenschutz
Faundit
We use the lost and found management tool provided by Faundit ApS, Nørre Allé 70A, 1st floor, 8000 Aarhus, Denmark.
For more information, please contact the provider directly at the following link: https://faundit.com/gdpr
HolidayCheck
This website includes a web widget from HolidayCheck AG, Bahnweg 8, CH-8598 Bottighofen, Switzerland.
The content displayed on our website (reviews/recommendation rate) is always retrieved in real time from the HolidayCheck servers. For this to work technically, data must be exchanged between the two servers involved. This includes the date and time of the visit; the page from which the request is made; the Internet Protocol (IP) address used; browser type and version; device type; operating system; and similar technical information.
The legal basis is our legitimate interest pursuant to Article 6(1)(f) of the GDPR. By providing this service, we deliver up-to-date and accurate content on our website. The data processed is used solely to provide the content or to transmit the data you provided when you submit a review directly on our website. It is not processed for any other purpose, in particular not to analyze usage behavior.
For information on data processing by HolidayCheck AG, please refer to the HolidayCheck Privacy Policy.
cBooking
For online room reservations, we use the cBooking service provided by HotelNetSolutions GmbH, Genthiner Str. 8, 10785 Berlin (www.hotelnetsolutions.de) on our website.
If you would like to reserve a room with us, you will need to provide certain personal data to complete the booking process and finalize the contract. Required fields necessary for the booking are marked accordingly; all other information is optional. The data you enter is transmitted to us via a form and stored. Among other things, the following information is collected:
- IP address
- Date and time of the reservation
- Selected room category and number of guests
- Travel Dates
- Optional extras (e.g., packages, restaurant services, amenities)
- Personal requests or comments for the hotel
- Title, name of the person making the reservation, and, if applicable, the traveler’s name
- Address, email address, phone number
- Billing address (if different)
- Country
- Credit card information
This data is also shared with the provider cBooking and the relevant payment service providers. Any further disclosure to third parties will only occur if it is necessary for contract fulfillment, payment processing, or the collection of outstanding amounts, or if you have expressly consented to it. In such cases, only the data that is strictly necessary will be transmitted. Possible recipients include:
- Shipping or delivery services (name and address)
- Debt collection agencies (in the event of late payment)
- Payment institutions (for payments by direct debit)
- Depending on the selected payment method: the corresponding payment service providers
Your data is processed on the basis of Article 6(1)(b) of the GDPR (performance of a contract). For voluntary information, Article 6(1)(a) of the GDPR (consent) applies. We have a data processing agreement with HotelNetSolutions GmbH in accordance with Article 28(3) of the GDPR.
The required information is necessary to process your reservation, send you a confirmation, and, if applicable, provide additional contractual services. In addition, we use the data to respond to your inquiries, for the technical administration of the website, and, if necessary, for credit checks or debt collection. Voluntary information helps us prevent misuse and, if necessary, investigate criminal offenses. We may also use your data to inform you about other offers from our company.
The data will be deleted as soon as it is no longer needed for the stated purposes. Due to legal requirements (e.g., commercial and tax law), we are required to retain certain data (e.g., address, payment, and transaction data) for ten years. After three years, we restrict the processing of the data so that it is used only to fulfill legal obligations. If there is a continuing contractual relationship, we store the data for the entire term of the contract and for an additional ten years thereafter. Voluntary information is deleted three years after the contract is concluded, provided that no further contract is entered into during that time.
If the data is necessary for the performance of a contract or for the implementation of precontractual measures, early deletion is only permitted if there are no legal or contractual obligations that prevent it. You may at any time request that your voluntarily provided data be deleted or revoke your consent—in which case the relevant data will be removed immediately.
You can find details about data processing on the cBooking website at the following link: https://hotelnetsolutions.de/datenschutz/
OpenTable
Baseler Hof GmbH & Co. KG uses the OpenTable reservation system, provided by OpenTable Inc., 1 Montgomery St., Suite 700, San Francisco, CA 94104, USA, on its websites.
When you make a reservation, you provide the following information:
- First Name and Last Name
- Phone number
- E-mail address
- Time of the reservation
When you use OpenTable, your debit or credit card information may also be collected and processed. In addition, OpenTable uses cookies and collects personal information, which is used for marketing and advertising purposes, among other things. Technical data about the device you use to visit the OpenTable website is also stored.
OpenTable also shares your data with affiliated companies. These include the parent company, Priceline Group, as well as its subsidiaries such as priceline.com, Booking.com BV (“Booking.com”), Agoda Company Pte. Ltd. (“Agoda”), Traveljigsaw Limited (“rentalcars.com”), and KAYAK Software Corporation. This sharing occurs to the extent necessary for the administration of the online services and related purposes.
If you use the OpenTable websites or those of its parent company, or enter data on them, you consent to the transfer of your information within the global OpenTable corporate network.
You can find out exactly which categories of data are collected in OpenTable’s current privacy policy: https://www.opentable.de/legal/privacy-policy
Your personal data is processed on the basis of Article 6(1)(f) of the GDPR. OpenTable’s legitimate interest lies in optimizing its business operations and increasing its reach through targeted marketing measures. Baseler Hof GmbH & Co. KG’s legitimate interest is to make the table reservation process more efficient and convenient for you by handling it digitally.
AidaForm
Baseler Hof GmbH & Co. KG uses AidaForm (e.g., for surveys or room feedback) from Komorebi GmbH (Im Uckerfeld 14, 53127 Bonn).
For example, when you fill out a feedback form, AidaForm collects and stores the form responses you submit. Baseler Hof GmbH & Co. KG selects Germany as the server location when creating forms.
For more information, visit AidaForm at https://aidaform.com/de/privacy-policy.html