Easy language

Information for guests with disabilities at the hotel Baseler Hof.

Welcome to the hotel Baseler Hof.

We welcome all guests.
And we want every guest to feel comfortable.
That’s why we want to know what you need:

  • So that you are well with us.
  • So that we can help you.

This text is in plain language.

Plain language is important for people with intellectual disabilities.
It makes it easier for them to read the text.
Other people can also read plain language better.
For example, people who don’t speak much German.

It's in the text:

Zeichnung eines Hotelgebäudes, in das eine Person mit Koffern hineingeht

Info about the hotel Baseler Hof.

There are many rooms for guests in our hotel .
You can rent a room.
In the hotel this is called booking a room.
But we have many more rooms for guests.
If you want to take a break, you will always find a nice place in the hotel.

Zeichnung eines Kellners in einem Restaurant mit gedeckten Tischen

This is available at the hotel Baseler Hof:

  • A restaurant. You can have something to eat there.
  • A wine bistro. You can drink wine and eat small meals there.
    You can also buy wine there.
  • A bar. The bar is in our entrance hall.
    There are comfortable sofas and a fireplace in the entrance hall.
    You can have a drink there.
    You can also eat cake there in the afternoon.
  • A sauna and a steam bath.

Information about obstacles in the hotel Baseler Hof.

Vier gezeichnete Personen, eine mit Rollator und eine sitzt im Rollstuhl - als Symbolbild für Barrierefreiheit eingesetzt

All guests have questions.

For example, questions about our rooms.
Or questions about the food.
Guests with disabilities often have questions about obstacles in the hotel.

Zeichnung einer Person im Rollstuhl die über Treppen nicht fahren kann, aber über die Rampe, die daneben dargestellt wird

Many things can be an obstacle.

For example:
Stairs are an obstacle for a guest in a wheelchair.
He needs an elevator so that he can move around easily.

Another word for obstacle is barrier.
If the hotel is without obstacles, it is called barrier-free.

Zeichnung eines Aufzugs

Are there any obstacles at the hotel Baseler Hof?

Our hotel is a beautiful house.
But the house is also very old.
That’s why the hotel has few obstacles.

An example:
There are steps at the entrance to the hotel.
But our hotel has an elevator.
All guests can use it to get to the hotel.
And to their rooms.

Zeichnung einer Person mit einer Sprechblase, in der ein Fragezeichen platziert ist

Do you have any questions about obstacles in the hotel?

Guests with disabilities are different.
That’s why they need different information about the hotel.
Or about the rooms.
We want every guest to have good information.

Zeichnung eines Telefons

Just give us a call.

Then we will find out together whether you can live well with us.
And what we can do for you.
We will listen to you.
And we will be happy to advise you.

Tips: There is one near the hotel.

Zeichnung eines Wegweisers mit Stadtplan
Drei gezeichnete Menschen die über einen Weg laufen

The hotel Baseler Hof is located in the city center of Hamburg.

There are many things you can do in the city center.
And there are many beautiful places you can visit.

For example:

  • You can go to the theater.
    Or to the opera.
  • You can go shopping.
    There are many stores.
  • You can go for a walk along the Alster .
    The Alster is a large lake in Hamburg.
  • You can visit exhibitions
    in the museum.
Zeichnung eines Haltestellenschildes

This will take you to places in the city center:

You can walk.
You can travel by bus and train.
This stop is very close to the hotel:

  • U-Bahn Stephansplatz: The line runs here : U1
    The stop is barrier-free for many people with disabilities.

These stops are also nearby:

  • U-Bahn Gänsemarkt: The line runs here : U2
  • S-Bahn Dammtor: The following lines run here : S2 and S5
Zeichnung von einem Linienbus und einer U-Bahn

Bus and train tickets:

If you are staying at the hotel Baseler Hof, you will receive a ticket from us.
You can use it to travel by bus and train in Hamburg.
You do not have to pay extra for this.

Rote Doppeldeckerbusse, die in Hamburg für Stadtrundfahrten gebucht werden können

City tour in Hamburg.

You can see a lot of Hamburg on a city tour.
You travel through the city on a bus.
You see many beautiful places.
For example, beautiful houses or the harbor.
A guide tells stories about the places.
There are special buses for the city tours .
The buses are large and red.

Important:
You have to pay extra for the city tour.
The buses are not barrier-free for everyone.

Zeichnung einer Person im Rollstuhl die über Treppen nicht fahren kann, aber über die Rampe, die daneben dargestellt wird

Information on barrier-free places

There are many places in Hamburg without barriers.
But sometimes there is a barrier.
Maybe there are steps in a museum.
Maybe there is no sign language in a theater.
Maybe there is no Braille at an exhibition.

Zeichnung einer Person mit einer Sprechblase, in der ein Fragezeichen platziert ist

Do you have questions about a specific location?

Then call them.
If you need a telephone number, you are welcome to ask at our reception.

Symbolische Darstellung des Internets mit drei Computern und einer Weltkugel

More information on the Internet.

Website: Experience Hamburg barrier-free.
https://www.hamburg-tourism.de/barrierefrei/
On the website
you will find information about various places in Hamburg.
And information for people with various disabilities.

Website: Hamburg is so beautiful.
https://tfa.lhhh.de/so-schoen-ist-hamburg/
On the website you will find information about various places in Hamburg.
All information is in plain language.

Info about the text:

The text is from: Hotel Baseler Hof,
Internet: www.baselerhof.de

Project Tourism for All in Hamburg,
Internet: tfa.lhhh.de

Download HERE

The translation into plain language is by: Office for Easy Language Hamburg,
Internet: ls.lhhh.de

The text has been checked: By participants at Campus Uhlenhorst

The images are from: Graphics for Easy Language:
© Lebenshilfe für Menschen mit geistiger Behinderung Bremen e. V.,
Illustrator Stefan Albers, Atelier Fleetinsel, 2013

Photo and logo Hotel Baseler Hof: Hotel Baseler Hof
Photo double-decker bus: Wikimedia Commons / GeorgHH

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